FAQ

Login/Logout

How do I login to the PearsonAccess system?

Click on the Log into PearsonAccess button on the PearsonAccess home page. After clicking this button, you will be prompted to enter your User ID and Password to access the secure system.

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What if I forgot my user ID and password?

If you need assistance with your User ID or Password, contact the person who originally set up your account.

Passwords may also be set via this link:

/passwordManager/resetPassword?customerNamespace=VA

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What if I'm having problems logging into the system?

Are you typing your Password or User ID in wrong, or maybe you forgot them? Try again or click on the "Need help signing in?" link on the Login screen. If you type in the wrong password 3 times in a row, the system will lock you out. Click the "Reset your password" link. If your account has expired or if you find that you're still having other problems logging into the system, please contact the person who originally set up your account. This could be the School Test Coordinator (STC), the Division Director of Testing (DDOT), or the Algebra Readiness Diagnostic Test (ARDT) Division Coordinator.

If you are a DDOT or an ARDT Division Coordinator, contact the Virginia Department of Education at (804)225-2102 for assistance

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